Customer Complaints Software
Record, monitor and act on customer complaints
The customer complaints software alleviates the time and inconvenience of tracking all inbound complaints.
Details of the issue, who is dealing with the complaint and what has been agreed are all recorded. Importantly, so is whether a remediation task has taken place, with Corrective and Preventive Actions (CAPAs).
Key Features:
- Links 1 or multiple CAPAs to a complaint
- Customised form design records the exact information you need
- Automatic task reminders, deadlines and escalations
- PDF reports of complaints
- Upload images of issues
- Dashboards of key metrics
Screenshot of BizzMine Software
75 000+ Users
Premier Support
Cloud or On-Premises
The benefits of customer complaints software
The software can be stored in the Cloud or on-site; whichever is best for your organisation, and you have full flexibility on the form and workflow design.
This customer complaints software is trusted by many small and large companies who enjoy the benefit of UK support.
Trusted by our Customers
