This process is used to raise a single or multiple non-conformance by a supplier. You can conduct your root cause analysis of the problem to help further identify the issue, so that it can be addressed accordingly.
Once done, both corrective and preventive actions can be raised for that supplier to eliminate any future non-conformances. These tasks can be assigned to specific individuals to spread workload while keeping all relevant registrations in one place.
Notifications can be set up for managers affected by the issues. This will keep them up to date with the supplier’s progress in correcting the issue raised.